Privacy & Cookies

Privacy Policy

Lindy Electronics Ltd ("Lindy", "we", "our" or "us") respects the privacy rights of its online visitors/customers ("you", "your") and recognizes the importance of protecting the information collected about them. We will only use your information lawfully and in your best interests.

Our policy describes the types of personal data we collect, how we use it, how we share it, and how you can manage the information we hold. By visiting lindy.co.uk, you consent to the practices described here. This policy is effective from 24 May 2018.

What Information Do We Collect?

We collect only the necessary information to provide you with our products or services.

Personal Data You Share with Us

  • Name (including title)
  • Delivery and billing address
  • Payment card details
  • Phone number
  • Date of birth
  • Email address

Personal Data We Collect About You

  • Date and time of service use
  • Pages visited and duration on our site
  • Products viewed or added to basket
  • IP address and location (if permitted)
  • Browser and device information
  • Cookies or pixel data (see our Cookie Policy)
  • Job title, company contact details (for business interactions)

How Do We Use This Information?

We process information to provide products or services, comply with legal obligations, or support our business interests.

Legal Basis for Processing

  • Consent: Contacting you via email for promotions if consent is given.
  • Contractual Performance: Fulfilling orders and purchases.
  • Legal Obligation: Compliance with regulatory requirements.
  • Vital Interest: Contacting you for urgent safety or product recall notices.
  • Legitimate Interests: Enhancing services, supporting customer queries, and improving our website.

How Do We Share This Information?

We do not sell your information to third parties. We may share it with service providers who help us operate our website, fulfill orders, or deliver products.

Categories of Service Providers

  • Credit reference agencies
  • Couriers
  • Payment providers
  • IT/Digital support
  • Legal and professional advisors
  • Google/Facebook for targeted advertising (if you have accepted cookies)

We ensure our third-party partners comply with data protection laws and protect your data to the same standard as we do.

How Long Do We Keep Your Information?

We retain your information only as long as necessary to fulfill our services or as required by law.

How Can You Manage the Information We Hold?

You have rights to access, update, or delete your information, withdraw consent, and more. To exercise these rights, contact us using the information below.

Contact Information

Lindy Electronics Ltd.
Sadler Forster Way
Teesside Industrial Estate, Thornaby
Stockton-on-Tees, TS17 9JY

Phone: 01642 754000
Email: sales@lindy.co.uk

How to Lodge a Complaint

If you have concerns about our data practices, you have the right to lodge a complaint with a data protection regulator in Europe. Contact details for the UK's Information Commissioner’s Office are below:

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF
Email: casework@ico.org.uk
Phone: 0303 123 1113